Effective Date: 1st December 2023

Thank you for choosing SenangWebs, the drag & drop website builder SaaS based in Malaysia. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Personal Information

Account Information: When you sign up for SenangWebs, we collect personal information such as your name, email address, and password.

Billing Information: If you choose to upgrade to a premium plan, we may collect billing details, including credit card information.

1.2 Non-Personal Information

Usage Data: We collect information about how you interact with SenangWebs, such as the features you use, the pages you visit, and the time and date of your activities.

Device Information: We may collect information about the device you use to access SenangWebs, including its type, operating system, and browser.

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To provide and maintain SenangWebs services, personalize your experience, and improve our platform.
• Communications: To send you important notifications, updates, and support messages related to SenangWebs.
• Billing: To process payments, send invoices, and manage your account subscription.
• Analytics: To analyze usage patterns, troubleshoot issues, and improve our services.

3. Data Security

SenangWebs employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We use encryption for data transmission, and our servers are hosted in secure data centers.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and analytics providers. We ensure that these third parties adhere to strict privacy and security standards.

5. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you. You can export your data directly from your account settings.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Object: You have the right to object to our processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

6. Your Choices

You can update your account information, manage your communication preferences, and control the collection of certain data through your SenangWebs account settings.

7. Cookies and Tracking Technologies

SenangWebs uses cookies and similar tracking technologies to enhance user experience and gather information about usage patterns. You can manage cookie preferences through our cookie consent banner and your browser settings.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of significant updates through email or by posting a notice on SenangWebs.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at contact@senangwebs.com.

By using SenangWebs, you agree to the terms outlined in this Privacy Policy. Please review this policy regularly for updates.

Date of Last Update: 1st December 2023